Privacy Policy

Effective date: 4 October 2026

Psychedelic Salad Records (“Psychedelic Salad”, “PSR”, “we”, “us” or “our”) operates the Psychedelic Salad Records website at https://psychedelic-salad.com/ (the “Website”).

This Privacy Policy explains how we collect, use and protect personal information when you use the Website, purchase products from us, contact us, or subscribe to our mailing list.

1. Information we collect

Depending on how you interact with the Website, we may collect:

  • your name;
  • email address;
  • billing and shipping address;
  • telephone number, where provided;
  • information relating to orders and purchases;
  • information you provide when contacting us or submitting a form;
  • information you provide when subscribing to our mailing list; and
  • technical information associated with your use of the Website, such as IP address, browser type, device information and information about how you interact with the Website.

You are not required to provide personal information simply to browse the Website. However, certain information is necessary if you wish to place an order, contact us, subscribe to our mailing list or use particular Website features.

2. How we collect information

We may collect personal information when you:

  • place an order through the Website;
  • create or use an account, where applicable;
  • subscribe to the PSR mailing list;
  • contact us through a form, email or other communication;
  • voluntarily provide information to us in another way; or
  • browse or interact with the Website, including through cookies and similar technologies.

3. How we use your information

We may use personal information to:

  • process, fulfil and deliver orders;
  • process payments;
  • communicate with you about your orders or enquiries;
  • provide customer support;
  • administer and maintain the Website;
  • maintain the security of the Website;
  • send marketing communications where you have subscribed or otherwise provided appropriate consent;
  • understand how the Website is used and improve its content and functionality; and
  • comply with legal or regulatory obligations.

We will not use your personal information for unrelated purposes without an appropriate basis for doing so.

4. Mailing list and marketing

If you subscribe to the PSR mailing list, we may use your name and email address to send you information such as new release announcements, pre-orders, news, events and other updates relating to Psychedelic Salad Records.

Our mailing list is managed using Mailchimp. Information submitted through our mailing-list form is transferred to Mailchimp so that we can manage subscriptions and send these communications.

We use a double opt-in process for new mailing-list subscriptions. After submitting the form, you will be asked to confirm your subscription by email before being added as a confirmed subscriber.

You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails. You can also contact us directly if you need assistance unsubscribing.

Unsubscribing from marketing communications does not prevent us from contacting you where necessary to fulfil an order or respond to an enquiry.

5. Orders, payments and fulfilment

When you purchase products through the Website, we collect the information necessary to process and fulfil your order, including contact, billing and shipping information.

Payments may be processed by third-party payment providers such as PayPal. We do not generally receive or store your full payment-card details ourselves. Payment information is handled by the relevant payment provider in accordance with its own privacy practices.

Where applicable, we use Printful to fulfil and ship products. Information necessary to fulfil an order, such as the customer’s name, shipping address and relevant order details, may be provided to Printful for this purpose.

6. Cookies and similar technologies

The Website may use cookies and similar technologies to provide essential functionality, maintain shopping-cart and checkout functionality, remember certain preferences, improve security and understand how the Website is used.

For example, WordPress and WooCommerce may use cookies necessary for functions such as maintaining a shopping cart and processing checkout.

Third-party services used on the Website may also use cookies or similar technologies in accordance with their own privacy practices.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Website, particularly shopping and checkout features.

7. Website security

We use security services, including Jetpack, to help protect the Website against malicious login attempts, unauthorised access and other security threats.

These security services may process technical information such as IP addresses, user-agent information and information relating to successful or unsuccessful login attempts for security purposes.

Jetpack is also used to assist with certain site-verification functions. These functions are used to verify ownership of the Website and are not intended to track Website visitors.

8. Social media and third-party content

The Website may display content from third-party social media services, including Instagram.

Where third-party content or feeds are embedded in the Website, your browser may communicate with the relevant third-party service. Those services may collect information in accordance with their own privacy policies.

We recommend reviewing the privacy policies of third-party services you interact with through the Website.

9. Website hosting and service providers

We use third-party providers to help operate the Website and provide services to you. Depending on how you interact with the Website, these providers may include:

  • Hostinger, for website and email hosting and related infrastructure;
  • Mailchimp, for managing our mailing list and sending marketing communications;
  • PayPal, for processing payments;
  • Printful, where applicable, for product fulfilment and shipping;
  • Jetpack, for Website security and certain site-management functions; and
  • other providers where reasonably necessary to operate the Website, process orders, provide services, maintain security or fulfil your requests.

These providers may process personal information on our behalf and may operate or store information outside Australia.

We do not sell your personal information.

10. International processing

Some service providers we use may be located outside Australia or may process information in other countries.

For example, Mailchimp may transfer and process subscriber information in the United States and other countries where its service providers operate.

Where personal information is provided to an overseas service provider, we take reasonable steps appropriate to the circumstances to protect that information and to use providers that have appropriate privacy and security measures in place.

11. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary to:

  • process and deliver an order;
  • process payments;
  • fulfil and ship products;
  • manage our mailing list;
  • provide Website hosting, security or technical services;
  • respond to enquiries and provide customer support;
  • comply with legal obligations;
  • protect the Website, our business or other people; or
  • otherwise provide a service you have requested.

We do not disclose personal information to third parties for their own marketing purposes without an appropriate basis for doing so.

12. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, modification or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

13. Access and correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or incomplete.

We will consider and respond to reasonable requests in accordance with applicable privacy laws.

14. Unsubscribing from marketing communications

You can unsubscribe from the PSR mailing list at any time by using the unsubscribe link included in our marketing emails.

You can also contact us directly if you would like assistance with unsubscribing.

Unsubscribing from marketing communications does not prevent us from contacting you where necessary to fulfil an order or respond to an enquiry.

15. Links to other websites

The Website may contain links to websites operated by third parties, including artists, record labels, retailers, distributors and other services.

We are not responsible for the privacy practices, security or content of those websites. We recommend reviewing the privacy policy of any third-party website you visit.

16. Children’s privacy

The Website is not specifically directed towards children, and we do not knowingly seek to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can consider the appropriate action.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, the services we use, our practices or applicable requirements.

The current version will be published on this page together with its effective date.

18. Contact us

If you have a question about this Privacy Policy or how we handle personal information, please contact us.